Satisfaction is a Principle and not a policy:
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We guarantee everything you buy from us to be free from defects in material and workmanship. If you are not satisfied with any products you purchase from us you can return it unaltered within 15 days of purchase with an authorization number and copy of invoice. |
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If it is our error, we guarantee your satisfaction. However, we cannot guarantee a return allowance if it is a customer error.
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A minimum $25 or 20% whichever is higher restocking fee as well as shipping charges, credit card processing charges will be applied to return due to customer error.
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We are not responsible for any return damaged in transit.
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All return should be sent with a carrier that provides tracking. We will not be responsible for any merchandise lost during transit.
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All authorized returns will be paid in the same manner as the original method of payment.
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We reserve the right to refuse any returns or charges a restocking fee mentioned above on all return after 15 days
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All sales on wires, chains, crystals and pearls are final: No Returns, No Refund & No Exchange |
